Privacy Policy

Effective September 14, 2026

This Privacy Policy explains how PS Financial Services, LLC, doing business as PS Mortgage Lending (NMLS 968090), collects, uses, and shares information when you visit psmortgagelending.com, chat with us on the website, or contact us by phone, email, or text message. In this policy, “PS Mortgage Lending,” “we,” “us,” and “our” refer to PS Financial Services, LLC.

Information we collect

Information you give us. When you chat with us, fill out a form, call, email, or text, you may give us your name, email address, phone number, mailing or property address, date of birth, details about your home and the type of loan you are interested in, and anything else you include in your message.

Information collected automatically. When you use the website, we and our service providers automatically collect information such as your IP address, browser and device type, the pages you view, the website that referred you, and the date and time of your visit. We collect this through cookies, pixels, and similar technologies.

Loan applications. If you apply for a mortgage loan, we collect additional financial information as part of the application. That information is also subject to the federal Gramm-Leach-Bliley Act and to the separate privacy notice you receive during the loan process.

How we use information

  • To answer your questions and respond to your requests
  • To provide mortgage information, pre-qualification, and the loan services you ask for
  • To contact you by phone, email, or text message, including marketing messages if you have agreed to receive them
  • To operate, secure, and improve our website
  • To understand how visitors use the website and how our advertising performs
  • To comply with the law and with our licensing and regulatory obligations

How we share information

We do not sell your personal information. We share information only as described below.

  • Service providers that help us run our business, such as website hosting, customer communication and CRM platforms, email services, and analytics providers. They may use the information only to provide services to us.
  • Loan partners, such as lenders, investors, credit reporting agencies, appraisers, and title and settlement companies, when needed to process a loan you have asked us to pursue.
  • Government agencies, regulators, and others when required by law, or when needed to protect our rights, our customers, or the security of our systems.
  • A successor business, if PS Mortgage Lending is involved in a merger, acquisition, or sale of assets.

Text messaging

If you give us your mobile number and agree to receive text messages from PS Mortgage Lending, we use your number to send the messages you agreed to receive. Message frequency varies, and message and data rates may apply. Reply STOP at any time to stop receiving text messages, or reply HELP for help. See our Terms and Conditions for details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies, analytics, and advertising

We use cookies and similar tools, including Google Analytics and the Meta (Facebook) Pixel, to understand how visitors use the website and to measure our advertising. You can block or delete cookies in your browser settings, and Google offers a browser add-on that opts you out of Google Analytics. Our website does not currently respond to “Do Not Track” browser signals.

Some features of the website are provided by third parties, including embedded videos, maps, reviews, our accessibility tool, and our chat tool. These providers may collect information about your use of those features under their own privacy policies.

How we protect information

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of sending or storing information online is completely secure, so please do not send Social Security numbers, bank account numbers, or similar sensitive details through the website chat or contact forms.

How long we keep information

We keep personal information for as long as we need it for the purposes described in this policy, and for as long as federal and state record-keeping rules for mortgage businesses require.

Your choices

  • Text messages: reply STOP to any message to opt out.
  • Marketing emails: use the unsubscribe link in the email, or contact us.
  • Your information: contact us to ask what information we have about you or to request a correction.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

Links to other websites

Our website links to websites operated by others. We are not responsible for their content or privacy practices, so please review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last changed.

Contact us

PS Financial Services, LLC dba PS Mortgage Lending
NMLS 968090
9480 SW 77th Ave, Suite 201, Miami, FL 33156
Phone: (305) 791-4874
Toll free: (888) 845-6630
Email: info@pslending.com